With more than 20 years of experience in developing IT-solutions for retailers, DdD has more than 1500 cash registers operating in 1200 customers retail stores in the following countries; Denmark, Sweden, Norway, Finland, Iceland, Germany, Belgium, UK, Ireland, Estonia, Egypt and Kuwait.
Below you can read about the experiences from some of our large customers.
“We chose DdD Professional because of its attractive and clear user interface and the many useful functions that make the shop assistants’ work easy and efficient,” says Heriksen. “We also made this choice because DdD retail takes care of all IT logistics when we open a new shop. They install the software and hardware, and provide personnel training. In addition, they also provide ongoing support and maintenance, all at a fixed price
We no longer have to think about these things, which means that we can concentrate on the things we are best at doing - designing, producing and selling fashion wear at reasonable prices."
You can download the entire customer case here
"In the light of bad experiences, we studied things in great detail, when at the start of 2009 we went after a store solution that would meet our requirements of one shared cash register solution for all stores, despite the fact that the merchandise databases were very different, and each store owner required that their specific sales data had to be transferred to their own IT system, so they could manage finances, stock and purchases. Only with a shared system we can have shared customer records and customer cards and shared gift vouchers for all of the stores.
So we looked at the most widespread store systems in Sweden. And DdD´s retail solution, DdD professional, was the ideal choice.
Most of all, it is ideal becasue it meets all of our requirements and because DdD retail has a department in Stockholm with extensive retail expertise, and also because DdD retail takes responsibility for and owns the entire system, including operation, maintenance and support."
"Esprit Franchise has chosen DdD retail for several reasons. First and foremost, it is important to have reliability and well documented references. DdD retail has these.
Second, it is a simple system with all the information that we need – and it does not get confusing. It is important for us that the system is easy to use on a daily basis in the stores, and centrally at the office. It is also important that the system works with our central system and we experience this most of the time. If an error or miscommunication appears, it is always corrected quickly.
Finally, there is ongoing development, and we can keep optimising our work processes."
“We did not want to give all of the stores access to our ERP system. With the integration between DdD professional and our ERP system the stores need minimal administration and they can focus on what is important to sell.!
DdD professional gives the franchisee an overview of his store and we have the possibility of follow-up and counselling.
At the same time DdD professional is very easy to use - that is why we ourselves do the roll-out and training."
